About

Work Experience

• Systems and Hardware Enabling Engineer, Intel Corporation

  Jul, 2017 - Sep, 20247 years 2 months

  Led full product life-cycle support for board design, system bring-up, and product development support for designs tailored for general computing, AI workloads, data management, and storage solutions.

  • Achieved Net Promoter Scores (NPS) of 80%+ by maintaining consistent closure rate on customer requests spanning debug requests, design reviews, specific technical inquiries, and product enhancement feedback. Over time, these efforts resulted in 20% reduction in average issue resolution time strengthening relationships and fostering co-innovation initiatives that accelerated time-to-market milestones for customers.

  • Led a team consisting of interns and Jr. Engineers in developing and deploying web applications and CLI with REST API integration from OpenBMC Redfish protocol responsible for optimizing reference platform management. Streamline manual processes into a real-time monitoring of system configuration and power consumption in seconds. The project was recognized as one of the top innovative tools in the organization for improving planning and overall reference server utilization.

• Platform Systems Engineering Lab Manager, Intel Corporation

  Jul, 2019 - Sep, 20245 years 2 months

  Oversaw logistics for pre-production hardware and system configurations, enabling regional account teams and technical experts to effectively support Intel Xeon subsystems.

  • Implemented cost-effective continuous monitoring tools for lab power consumption and environmental conditions, ensuring compliance with temperature and cooling standards. Standardized remote setup for Windows and Linux PCs using Ansible, enhancing server management across engineering teams and integrating power distribution units from multiple vendors to improve remote operational capabilities.

  • Established Service Level Agreements and Standard Operation Procedures for internal customers, enabling a remote access capable environment for on demand issue replication, Platform Security, RAS testing, etc.

Projects Experience

• Enterprise LLM Platform Architecture, Intel Corporation

  Mar, 2020 - Dec, 20209 months

  Served as applications engineer for a strategic customer leveraging BFloat16 instruction optimization for BERT training and MLPerf benchmarks in an eight-socket hyperscale computing platform

  • Supported platform design guidance that helped secure customer confidence on Intel architecture for their enterprise-wide AI platform, resulting in a significant design win

  • Coordinated with engineering team on UPI (Ultra Path Interconnect) topology optimization in BIOS reference code, communicating customer requirements and validating configurations to minimize memory access latency across NUMA domains in their 8S design (implemented as two interconnected 4S boards)

  • Deployed remote debugging tools and guided customer teams in running diagnostic tests (iperf, workload benchmarks) to isolate and root cause performance bottlenecks in the distributed computing environment in order to optimize to meet performance targets.

Skills

Education

Certificates